Shipping Policy

Thank you for shopping with PREMEIUS. We are committed to delivering your order with care and in a timely manner. This policy outlines the details of our shipping process.

1. Order Processing Time

All orders are processed and dispatched from our warehouse within [1-2 business days] of receiving the order.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We are pleased to offer complimentary free shipping on all orders across India.

Estimated delivery time is [3-7 business days] from the date of dispatch, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as unforeseen carrier delays or local restrictions.

3. Order Tracking

Once your order is shipped, you will receive an email from us containing your tracking number and a link to the carrier's website. You can use this number to track your package's journey to your doorstep.

If you have an account with us, you can also find your tracking information in the "Order History" section of your account.

4. Shipping Address

Please ensure that you provide the complete and correct shipping address, including the pin code and a valid phone number. PREMEIUS is not responsible for delays or lost shipments resulting from an incorrect or incomplete address provided by the customer.

If you need to make a change to your shipping address after placing an order, please contact us immediately at [Our Customer Support Email, care@premeius.com]. We will do our best to accommodate the change, but we cannot guarantee it if the order has already been processed.

5. Undeliverable Packages

In the event that a package is returned to us as undeliverable (due to an incorrect address, failure to claim, etc.), our customer support team will contact you to arrange for re-shipment. Please note that an additional shipping fee may apply for re-delivery.

6. Damages & Issues

We take great care in packaging our products. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Please include photos of the damage in your email.

7. Contact Us

If you have any further questions about your order or our shipping policy, please don't hesitate to reach out to our customer care team.

Email: care@premeius.com